Elaine - 2023-01-15
I loved how well we were received by employees, always polite and ready for us to help.Excellent location.Excellent breakfast.A very good place.
Unfortunately the price that was closed at Booking was one and what I had to pay was a little more expensive.I showed the value to the employee and he said that the value was what was worth the hotel not Booking.But that's okay it wasn't his fault.I just think it should be warned in advance for the customer changes.
Jorge - 2022-11-21
Employee service was exceptional.They are helpful, educated, attentive and work with contagious joy.
The facilities need maintenance, some site information does not match reality.TV signal does not work in every room.Some service areas are deactivated.Restricted games room with few games options.The bedroom shower is bad, duchinha with little water and a lot of pressure.
Marco - 2023-07-16
Breakfast, staff of employees, general structure.
Internally the accommodation denounce the age, need modernization, doors have large spans, both at the top and at the bottom of the doors, small water leaks in the bathroom and mold residues in the bedroom by action of time have taken some of their satisfaction in the accommodation experience .
Mmarchezini - 2023-06-12
Hotel location, Wi-Fi, General Service, Breakfast, Dependencies Cleaning and Apartment Setup exactly as we asked.
Having to use identification bracelet and all outlets in the apartment are 220 volts.They could put at least one 110 volt outlet in the apartment or lend a transformer as has happened to us in several other hotels.
Angela - 2023-08-07
Very well located, large parking and everything very clean, besides being beautiful.
I didn't like the acoustic isolation between the rooms.I woke up several times with water noise filling the attached box of neighboring rooms.The room we were looking for, a little poorly conserved, especially the bathroom.
Adriana - 2023-01-19
Great service, super polite team.Cozy environments.Nice breakfast.Next to the center of Bertioga, and super quiet region at night.
The very bad Wi-Fi connection is not connected.Lunch is to be desired for the amount charged.
Luiz - 2023-01-21
Pools, breakfast, cordiality of employees.
Air conditioning of the living room and broken game room.Closed restaurant and I didn't understand why I informed a type of room and hosted on another, I ordered one with a balcony.
Wellington - 2023-09-21
Great place to stay, room, social areas, the very good pool with the Top Mar and the whole team.
From the internet because all the time fell and sometimes it didn't work, but otherwise it was all good
Camila - 2023-08-14
The location is very good.Employees are educated and helpful
The room has a very strong smell of guarded.As if it was not open to much, it was uncomfortable.I took sheet and put it over theirs.
Cida - 2023-09-23
I really enjoyed the service and ease of going to the beach that is in front of the morning coffee very good pools wonderful pools I recommend to my friends
Rejane - 2022-12-21
Pousada clean, excellent breakfast, great location and very attentive staff.Bed and pillows very comfortable.
Everything was great.
Rubemalves - 2023-05-02
Location, cost benefit, promptness of employees
Poor conserved elevator, railing that gives access poorly conserved pool.
Aparecida - 2023-09-03
From everything, from the employees who are very polite and helpful.
I liked everything.And we will definitely be back.
Patricia - 2022-12-05
I loved everything, cleaning, organization, breakfast….We will certainly go back and indicate the hotel ❤️
Michelli - 2023-06-11
Fantastic accommodation, comfort, super well located, exceptional cleaning, very good breakfast
Micheligouveia - 2023-05-08
Attentive educated employees, great location!Very organized and clean ... wonderful.
Wilson - 2023-06-12
Comfort, location and service
Cleaning the pool chairs, lacking cleaning were dirty.
Ricardo - 2023-07-08
view, coffee of the morning, reception
pool is no longer heated
Luana - 2023-06-12
Location, place hygiene, breakfast with varieties.Very good.
Thais - 2023-08-07
Kind and helpful employees, location and breakfast exactly
Clodoaldo - 2023-08-21
Excellent location, cleaning, accommodation, team service.
Carmen - 2023-08-04
Hotel location
Weak breakfast could have more options.
Renan - 2023-11-09
The location is very good
The TV is very small, tiny.
Gustavo - 2023-05-31
All included in breakfast
Not to have time to stay
Ana - 2023-01-26
Structure, cleaning and organization
High value
Jéssica - 2023-09-17
Employee service, location!All impeccable !!!
Osvaldo - 2024-02-02
Location
Cleaning and simplicity of the rooms
Marcelo - 2023-07-31
Cleaning
Of the slightly stuffed doors.
Denise - 2023-09-09
Location
EXPENSIVE EARLY Breakfast time
Lucio - 2023-08-14
Location and Installations
Breakfast
Ronildo - 2023-09-18
Easy location, close to everything.
Maíra - 2022-10-09
Amazing space.
Just missed Wi-Fi.
Jaqueline - 2023-06-21
Location
Breakfast
Dionatas - 2022-12-21
Very good top
Lima - 2022-08-03
Service
Top
Bruna - 2023-10-07
Excellent
